I received a phone call stating they were from the RBC fraud department Melanie Gardner got caught in the bank investigator scam she was told her account was in Jeopardy and she needed to transfer funds to keep them safe she was scammed out of $34,000 every bit of money that I had is totally gone jod Lang got a similar phone call saying her account had been compromised scammer stole $50,000 from her they were supposed to have fraud systems put in to protect us in Lang and Gardner's case both of their Banks denied them refunds saying they should have known better to get caught in a scam and they haven't put in safeguards to prevent unusual transactions going through that system and they always blame the customer Duff coner with democracy watch says even if customers are hacked because they were at fault Banks should have systems that can shut down fraudulent activity