in a recent update Air Canada has made a significant announcement regarding its ongoing contract negotiations with the airline pilots Association that is Alpa with the federal conciliation period now concluded Air Canada has reiterated its commitment to securing a fair and comprehensive agreement with its Pilots this decision is particularly timely given the potential disruptions that could arise if the negotiations do not proceed smoothly the airline emphasized its dedication to reaching a negotiated settlement that acknowledges the critical role and professionalism of its Pilots Air Canada is optimistic about the 3-week cooling off period which they believe provides ample time to address any remaining issues and finalize an agreement that is mutually beneficial the airlines approach under scores a strategic commitment to resolve disputes through constructive dialogue rather than conflict understanding the importance of travel certainty for its customers Air Canada has introduced a flexible rebooking policy this move aims to mitigate any potential inconvenience caused by the end of the cooling off period which is set for September 17th 2024 passengers who have bookings around this time are now offered sever several options to adjust their travel plans without incurring additional costs for flight scheduled between September 15th and 23 2024 customers can opt to rebook their travel to any date up to November 30th 2024 at no extra charge this flexibility allows passengers to maintain their travel plans without worrying about change fees or Fair differences if they choose to travel on the same route and in the the same cabin alternatively customers can cancel their flights and retain the value as a future travel credit or a request a refund depending on the fair rules of their tickets the policy extends across all Air Canada operated flights including those from Air Canada Rouge and Air Canada Express it's worth noting however that certain special services such as the unaccompanied minor program and specific baggage services will be temporarily unavailable this adjustment is part of the airline's broader effort to manage resources effectively during this period of uncertainty in summary Air Canada is actively working to ensure minimal disruption for its passengers while continuing to negotiate with its Pilots the flexible rebooking policy demonstrates the airlines commitment to customer service and its proactive stance in navigating through potential challenges for further details on the airlines ongoing negotiations and the latest updates customers and interested parties are encouraged to visit Air Canada's official website stay subscribed for more videos