[Music] hi this is rubel from tech review today I'm going to show you how to fix something went wrong 101 for Microsoft 365 to fix this error right click on the start menu click on Terminal admin click on yes after opening the windows terminal copy and paste this code into the terminal press enter please wait until finishes this process after finishing this process process copy and paste another command into the windows terminal press enter also this code is available under the description after finishing this command restart the [Music] computer after restarting the computer hope your problem is solved if it did not resolve the problem press Windows plus r key type percentage app data percentage click on okay after opening the Windows Explorer on the top address bar click on app data open the local folder Microsoft now find a folder whose name is identity cache right click on it click on rename type back with a DOT at the end of the folder name similarly write dot back after one o folder now restart your computer after restarting the computer computer hope your problem is solved thanks for watching this video hope you like this please do subscribe my channel also give a like please take care