Entergy and TNMP customers face power restoration delays after Beryl

Published: Jul 11, 2024 Duration: 00:02:27 Category: News & Politics

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barrel, but in fact, CenterPoint energy, we should point out not the only power company dealing with these delays in getting the power back on thousands of people serviced by companies like Entergy and Texas, New Mexico Power may have to wait until next week to finally get that power back on ABC Thirteen's Rosie Nguyen has the latest update on power outages for our northern and coastal counties. >> We have been seeing crews drive in and out of here at the Texas, New Mexico's office in Friendswood, many of them coming in from other states and working 16 hour shifts. I'm told that their call center, which isat located in Albuquerque, has received three months worth of calls in only the last three days. >> People are frustrated. >> Steve and Nancy Evans are going on day four without power. The only thing that's getting them through the outage is this generator. They haven't been able to get much of an answer from Texas. New Mexico Power, who services their home in Friendswood in the next day. >> They tell you something different. You call again to see what the update is, and they just keep pushing it, pushing i, pushing it, pushing it. >> According to Tntp, Evans is one of 30,000 customers who are still without power. A spokesperson says so far, they've restored power to about 75% of their customers, and the soonest they can bring all customers back online is Sunday. However, numbers look worse on their online outage map, which their communications director says is having issues updating in real time. >> So our crews are able to do that obviously because they have the internal access, but the external crews, the ones that we called in, aren't able to do that. So there's a little bit of a lag in getting the accurate numbers onto our outage map. >> For those of you in our northern counties, like Montgomery, Liberty and Walker, a spokesperson for Entergy tells ABC 13 crews restored power to 60% of the 252,000 customers who were impacted by barrel for the most severely impacted communities in Cleveland, Conroe and New Caney, you may have to wait until at least Monday to get power. Reporting in

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