WILL BREAK THIS ALL DOWN IN A FEW MINUTES. >>> IVAN, THANK YOU. AND APARTMENT COMPLEXES DEALING WITH ONE RESIDENT IS CALLING A VERY SERIOUS PROBLEM. >> THE COMPLEX HAS BEEN WITHOUT A WORKING ELEVATOR FOR ABOUT SIX WEEKS NOW. >> CBS NEWS MIAMI'S TRISH CHRISTAKIS WAS THERE TODAY AND FILED THIS REPORT. >> IS TERRIBLE. IT'S VERY AGGRAVATING AND OF SETTING. >> Reporter: LISA HAS A DISABILITY THAT MAKES IT VERY DIFFICULT FOR HER TO WALK UP AND DOWN THE STAIRS. SO LIVING ALONE, AND ON THE TOP FLOOR WITHOUT AN ELEVATOR HAS BEEN A MAJOR ISSUE FOR HER. >> I'M EITHER STUCK IN SOMEBODY ELSE'S HOUSE BECAUSE I WANTED TO BE WITH PEOPLE, OR STUCK IN MY HOUSE. >> Reporter: SHE SAYS LIGHTNING FROM A STORM STOPPED IT FROM WORKING. BUT RESIDENTS SAY IT'S BEEN WEEKS. >> IN MY ORIGINAL LETTER, I HAD TO ASK WHAT WAS GOING ON IT WHEN IT WOULD BE FIXED? BUT THEY SAID THEY DON'T KNOW. >> Reporter: LISA HAS TO PAY TO HAVE HER GROCERIES DELIVERED NOW. BUT THAT'S THE LEAST OF HER ISSUES. >> IF THERE IS AN EMERGENCY, LIKE I HAD TO GO TO THE DOCTOR, OR SOMETHING IMPORTANT, URGENT TO DO, I CAN DO IT SOMETIMES, SOMETIMES I CAN'T. >> Reporter: SHE SAYS SHE'S NOT THE ONLY ONE IN THIS LARGE BUILDING STRUGGLING. >> I EVEN HEARD OF A PERSON THAT MISSED DOCTORS APPOINTMENTS. WHEN SHE CALLED THEM, THEIR ANSWER WAS, CALL THE FIRE DEPARTMENT NEXT TIME.