LIFTED. THE CAUSE OF A MAJOR POWER OUTAGE IN SLIDELL EARLY THIS MORNING THAT IS UNDER INVESTIGATION RIGHT NOW. MORE THAN 3000 CUSTOMERS WERE AFFECTED. YEAH, THOSE 3000 PEOPLE IMPACTED. LIVE IN EAST SAINT TAMAMMANY. SO ON THE NORTH SHORE TODAY. OUR NORTH SHORE REPORTER, SHAWANDA JONES IS LIVE IN SLIDELL AND SHAWANDA. YOU'RE WORKING TO GET ANSWERS AS CUSTOMERS ARE DEMANDING AN EXPLANATION. YEAH, TRAVIS, WE'RE STILL PRESSING KLITSCHKO FOR ANSWERS BECAUSE FOR SOME PEOPLE LIVING IN SLIDELL, A POWER OUTAGE ISN'T JUST AN INCONVENIENCE, IT'S A SAFETY ISSUE. ONCE LOYAL CUSTOMERS SOUNDING THE ALARM, NOT ONLY DO WE HAVE ELDERLRLY NEIGHBORS ACROSS HERE, MY PARENTS ARE ACTUALLY LIVING HERE WITH ME AS WELL. AND SO, YOU KNOW, MY MOM'S ON OXYGEN AT NIGHT. ERIC JONES LIVES IN THE AUDUBON NEIGHBORHOOD IN SLIDELL, ONE OF DOZENS OF SUBDIVISIONS AFFECTED BY TUESDAY'S OUTAGE. AND LUCKILY, IT HAPPENED AT NIGHT. NOT DURING THE DAY WHEN I'M WORKING FROM HOME, WHICH WOULD DEFINITELY BE A PROBLEM. TUESDAY AFTERNOON, CLECO TOLD WDSU. THEY'RE STILL INVESTIGATING THE CAUSE. HOURS LATER, THIS WAS REALLY UNEXPECTED LAST NIGHT. DANIEL SUSINO WITH THE SLIDELL POLICE DEPARTMENT SAYS THEY WORK CLOSELY WITH FIRE RESCUE IN TIMES LIKE THIS TO MAKE VULNERABLE MEMBERS OF THE COMMUNITY A PRIORITY. WHEN LIGHTS GO OUT. A LOT OF THOSE HOMES ARE ACTUALLY DOCUMENTED, SO WE KNOW AHEAD OF TIME THAT, HEY, WE HAVE AN EXTENDED POWER OUTAGE IN THIS AREA. THOSE ARE THE PEOPLE WE NEED TO GO TO FIRST. USUALLY WHEN YOU HAVE PLANNED POWER OUTAGES FOR STORMS, THAT'S WHEN THE LOOTERS COME OUT. BUT EVEN SO, WE HAD EXTRA OFFICERS ON PATROL LAST NIGHT. JONES SAYS HE WANTS TO KNOW WHY CLECO HAS NOT ALERTED THEIR CUSTOMERS WITH AN EXPLANATION, AND IF MORE OUTAGES COULD COME. YOU KNOW, THINGS ARE GOING TO HAPPEN, BUT HAVING THAT LIKE, HEY, THIS IS WHAT HAPPENED. THIS IS WHAT WE'RE DOING TO REMEDY THE SOLUTION. YOU KNOW, THIS IS WHAT CAUSED IT. WHAT WE'RE GOING TO DO TO AVOID IT IN THE FUTURE. THINGS LIKE THAT. THAT'S REALLY IMPORTANT INFORMATION TO HAVE. YEAH. AS YOU KNOW, POWER GRID CONCERNS HAVE BEEN A BIG TOPIC, ESPECIALLY WITH NEW ORLEANS AND JEFFERSON PARISH EXPERIENCING POWER OUTAGES OF THEIR OWN RECENTLY. AND ONCE WE HEAR FROM CLECO, WE WILL UPDATE YOU ONLINE REPORTING LIVE