hey everyone welcome back to the channel today we're diving into a popular ticket Marketplace that's been stirring up a lot of conversations via goo if you're thinking about buying tickets from them you might want to hear this first let's uncover some of the major red flags based on real customer reviews first up ticket delivery issues many customers have reported that their tickets either didn't arrive on time or didn't show up at all even worse some received tickets for different seats or dates than they originally purchased imagine the frustration of showing up at an event only to find out your tickets are fake and don't Grant you entry then there's the customer service or rather a lack of it many people have had a hard time reaching via goo's customer service and when they do the representatives are often unhelpful and unprofessional worse still they seem unwilling to provide refunds or replacements for invalid tickets this can leave you stuck without any option hidden fees are another major concern both buyers and sellers have reported encountering High fees that weren't made clear upfront this can significantly increase the overall cost of your tickets making it a much pricier experience than you initially expect it and let's talk about the sellers there have been instances where sellers listed tickets they didn't actually possess or resold tickets at inflated prices this means means you could end up paying a lot more for a ticket that may not even be legitimate overall many reviewers have reported stressful experiences and wasted money when dealing with viagogo company does not guarantee that tickets will be valid or that you will gain entry to the event this leaves many customers feeling ripped off and disappointed so it's important to consider these issues before making a purchase there have been numerous complaints about viag goo's business practices and many users suggest using a more reputable ticket Marketplace to avoid the headaches and potential scams thanks for watching and don't forget to like comment and subscribe for more reviews and tips