when ensuring the uptime and availability of online services there are plenty of tools to monitor performance but these internal monitoring systems don't always provide the full picture they don't provide a clear line of sight into problems customers are having with your service or into problems with third party Services your business relies on making it difficult to quickly diagnose and resolve problems what if you could be alerted the moment customers start experiencing issues hundreds of millions of people use down detector to report problems with over 10,000 Services worldwide down detector Enterprise automatically detects service disruptions by analyzing problem reports and other indicators now you can monitor your own websites and services and all the services your business relies on to get instant alerts about problems quickly see the size location and nature of the incident so you can diagnose the root cause faster by monitoring thirdparty Services you can diagnose external issues that impact your customer experience monitor services and specific geographies compare your incidents to similar companies and analyze consumer sentiment around an incident and the down detector API brings all this data directly into existing systems and tools detect and resolve issues faster and improve customer experiences with down detector and Enterprise