What happens in a power outage?

picture this you're at home about to cook dinner when all of a sudden the power goes out it can be quite a frustrating feeling especially when tonight is the night I have friends coming over for dinner so this power outage is quite inconvenient so let's take a quick look behind the scenes as the Tas networks team take action to get your power back up and running let's start with a phone call hello test networks how can I help Taz Network's dedicated teams are available 365 days of the year 24 7. customer calls can tell us why the outage happened for example a fallen Branch or a car hitting a power pole once notified we alert the field crew when contacted the field crew immediately head out to the reported fault communication and collaboration between all teams is essential and ongoing throughout the entire outage thank you the control room is the technical Hub of our power grid this team apply expertise and quick decision making abilities to isolate the issue and plan a solution communicating with the field crew constantly our first priority is to ensure the safety of our team and the community then we work together to restore power to the greatest number of customers as quickly as possible by isolating the damaged part of the network we then repair the damaged assets this could take longer in severe weather or when assets are badly damaged once the assets are repaired and we are given the all clear power is restored to the remaining customers just in time for a cup of tea and those important dinner plans you made with your friends remember if you're experiencing an unexpected power outage please check the Tas networks website to view current outages if yours isn't there then call tasnetworks on 132.04 [Music]