the Consumer Financial Protection Bureau believes the country's largest student loan company systematically and illegally failed borrowers at every stage of repayment student loan debt is the second highest level of consumer debt in the country 1.2 trillion dollars navien formerly a part of Sallie Mae services about 300 billion dollars worth of that money or about 12 million borrowers the Consumer Financial Protection Bureau or CFPB is suing the na'vi incorporation they know that they have to comply with the law that somebody is looking over their shoulder to make sure they do that CFPB suit features several serious allegations such as processing payments incorrectly deceiving consumers to save on operating costs and ignoring complaints from borrowers navien has been in trouble with the federal government before back in 2014 navien and Sallie Mae pay to combine 97 million dollars to settle charges that they violated the Servicemembers Civil Relief Act which caps loan interest rates at six percent for active-duty military members as for the company in question it calls the lawsuit and unsubstantiated unjustified and politically driven action pointing to the suit being filed just hours before Donald Trump's administration takes over the White House many outlets and analysts speculate the CFPB created by the Obama administration will suffer under president shrunk and there have been rumors the CFPB's current director Richard Cordray is going to be replaced the CFPB is asking navien to provide financial relief for its borrowers you