LEGEND JON BON JOVI HELPED A WOMAN IN CRISIS ON NASHVILLE SEIGENTHALER PEDESTRIAN BRIDGE, MENTAL HEALTH ADVOCATES ARE POINTING TO THE IMPORTANCE OF REACHING OUT TO SOMEONE IN NEED. >> THIS TO SARAH SMITH SPOKE WITH PROFESSIONALS AT VOLUNTEER BEHAVIORAL HEALTH CARE AND SHARES MORE. >> JON BON JOVI SHOOTING A MUSIC VIDEO FOR HIS NEW ALBUM IN DOWNTOWN NASHVILLE ON TUESDAY. THE ROCK START NOTICES. A WOMAN STANDING ON THE LEDGE OF THE PEDESTRIAN BRIDGE. HE SLOWLY APPROACHES HER AND TALKS ARE BACK OVER THE RAILING. POLICE SAY HE MAKE SURE SHE GETS HELP. I THINK IT'S AWESOME THAT. >> SOMEBODY LIKE THAT WOULD TAKE A PAUSE IN WHAT THEY WERE DOING BECAUSE THEY WEREN'T HE WAS THERE FOR A DIFFERENT REASON. TAKE A PAUSE ON THAT AND GO STEP INTO SOMEONE ELSE'S MOMENT. SHANE SPEC WORKS A VOLUNTEER BEHAVIORAL HEALTH IN MURFREESBORO. WE'RE VERY FORTUNATE, NOT JUST OUR COUNTRY. I THINK WE'VE BECOME A LOT MORE ATTUNED TO MENTAL HEALTH, BUT THE STATE OF TENNESSEE OVERALL THEIR AWARENESS AND THEIR ATTENTION TO AND PROVISION FOR SERVICES AND HELPS IN AIDS CARE GIVERS HERE LIKE HALEY MACPHERSON BUSH. SEE PEOPLE IN CRISIS DAILY, WE CAN EASILY BE IN THAT POSITION AT ANY MOMENT. >> ALL IT TAKES IS ONE EVENT, ONE ONE TEXT, ONE. >> ANYTHING AND WE COULD BE IN THAT SPOT. SO I THINK IT'S VERY HUMBLING. >> TO TO TO REALIZE THAT IT'S A CAUSE. HALEY SAYS THEY'RE PASSIONATE ABOUT. WE REALIZE THAT ACCESS TO CARE IS REALLY BIG FOR THE POPULATION WE SERVE, WHICH IS THAT THE UNDERSERVED. >> AND WHEN THEY NEED HELP AND THEY ASK FOR IT. THEY RIGHT THEN THEY DON'T NEED TO WAIT SEVERAL WEEKS FOR AN APPOINTMENT IN APPRECIATION THE ORGANIZATION WORE SHIRTS FRIDAY HONORING BON JOVI FOR HIS COMPASSION TO HAVE ANYBODY THAT WOULD STOP IN THE MIDST OF WHAT THEY'RE DOING. >> TO RECOGNIZE SOMEONE ELSE'S PAIN. AND TO BE WILLING TO SAY, HEY. STEP BACK FOR A MOMENT THAT I THINK I THINK THAT THAT TO ME IS WHAT REALLY STOOD OUT. >> WE DON'T KNOW WHAT THIS WOMAN WAS GOING THROUGH. BUT IF YOU OR SOMEONE YOU KNOW IS DEALING WITH SUICIDAL THOUGHTS CALLING 9, 8, 8, IS A GREAT TOOL