we're going to start this hour with a blackout affecting millions of Direct TV customers the satellite service lost all of its Disney owned channels over the weekend including ABC and ESPN after the two companies failed to reach a new deal Nancy chin is here to show how this dispute may impact you Nancy I know it's ABC but we still don't even want ABC to lose service this is true that us one good morning to you Gail this all happened right in the middle of a busy Sports weekend Disney pulled its networks from Direct TV Sunday night just at the US Open was airing on ESPN and college football's big opening weekend was underway more than 11 million customers are affected by this because Direct TV is the nation's third largest pay TV provider with subscribers now in the dark when it comes to channels and services like ABC ESPN and Hulu the fight comes as a distribution contract between Disney and Direct TV expired with the two sides unable to agree so far on the so-called Carriage fees that Direct TV pays Disney for its programming in a statement Disney executive said they've offered Direct TV the same flexibility in terms they've offered other Distributors while Direct TV said Disney's once again refusing any accountability to Consumers and distribution partners that has a lot of information but bottom line here is that Disney wants Direct TV to pay more to make up for what it says or higher programming costs while Direct TV is concerned with Disney putting more of its content on streaming services before that content appears on on Direct TV's channels now you might remember this time last year Disney got into a similar battle with Charter Communications in that case a deal was reached after two weeks just in time for the start of the NFL season Tony Nancy thank you very much