THE POLICE. >>> A LOCAL 911 CENTER IS NOT ONLY LISTENING TO YOUR CALLS FOR HELP, BUT WATCHING EMERGENCIES UNFOLD IN REAL TIME. THE SERVICE ALLOWS CALLERS TO TURN THEIR CELL PHONES INTO BODY CAMERAS. DELAWARE COUNTY REPORTER MADELEINE WRIGHT SHOWS YOU RIGHT NOW, IT'S TECHNOLOGY THAT IS SAVING LIVES. >> IT'S 911. YOUR PHONE DIALED AND HUNG UP. IS EVERYBODY OKAY. >> Reporter: IN THE DELAWARE COUNTY 911 CENTER KNEW TECHNOLOGY LETTING DISPATCHERS LIKE MICHAEL FERRIER HEAR AND SEE WHAT'S GOING ON DURING A 911 CALL. >> I THINK IT'S GREAT TOOL. IT HELPS US WITH OUR GPS. IT ALSO MAKES OUR LIFE A LOT EASIER. >> Reporter: DELAWARE COUNTY IS AMONG A THOUSAND 911 CENTERS NATIONWIDE ALLOWING CALLERS TO SHARE LIFE VIDEO WITH DISPATCHERS DURING AN EMERGENCY. 911 COORDINATOR ANT THEE SHOWED ME HOW IT WORKS. >> DELAWARE COUNTY NINE NYGHEN. DISPATCHER. 47 WHERE IS YOUR EMERGENCY. >> IT'S ANTHONY. JUST PLACING A TEST CALL. >> Reporter: HE SENT HIM A TEXT MESSAGE WITH A LINK. >> YOU'LL SEE THE TAP THE LIVE STREAM VIDEO. I JUST PRESS THE PLAY BUTTON HERE. >> Reporter: FERRIER CAN NOW SEE WHAT HE SEES. >> IT'S A HUGE DEAL. >> Reporter: TECHNOLOGY IS ALREADY MAKING AN ILL PACT. >> I WAS WALKING THE TRAILS I GOT A LITTLE CONFUSED AND I'M LOST. I WAS TRYING TO FIND A PHONE. >> Reporter: A WOMAN WHO GOT LOST AT JOHN HEINZ WILDLIFE REFUGE WAS ABLE TO SHARE THIS CELL PHONE VIDEO. DIRECTED RESPONDING OFFICERS TO HER LOCATION. >> REALLY A GAME CHANGER ESPECIALLY IN A AN INDUSTRY WHERE SECONDS MATTER. >> Reporter: ONLY 5% OF CALLERS USE VIDEO BUT FERRIER IS HOPING THIS FEATURE GOES MAIN STREAM. >> THEY DON'T GET TO USE IT OF DAY MUCH THE MORE WE USE IT THE BETTER WE'LL BE AT IT AND THE MORE WEEBLE WE'LL HELP WITH IT. >> Reporter: TECHNOLOGY MAKING A DIFFERENCE DURING A