Optimum users in the Northeast faced a major internet outage on Monday night causing widespread frustration and disruption before we dive into this story make sure to hit that subscribe button if you're new to the channel stay connected with us to never miss out on the latest updates and breaking stories by 9:30 p.m. EST over 10,000 reports had been logged on down detector primarily from New York City New Jersey and Pennsylvania the outage has affected both residential ands business customers with many asking is Optimum down the answer is a resounding yes as users report Optimum Internet outages and Wi-Fi service disruptions the company is aware of the issue and is working to restore service but no specific timeline has been provided yet this Optimum service outage underscores the critical need for Reliable internet especially as so many depend on it for work communication and daily life customers experiencing issues are advised to check optimum's official channels for updates while waiting some users might find success in rebooting their routers although many are still facing ongoing service interruptions as the situation unfolds customers are urged to stay informed and prepared for potential continued disruptions as Optimum Works to resolve the problem across the affected areas