Optimum Outage Thousands Affected in NY

what I wish I knew when my internet went down you're not the only one facing this issue on Monday evening Optimum experienced a major service outage affecting thousands of customers in the Metro New York area reports started pouring in around 8:00 p.m. with over 9,700 users reporting issues by 900 p.m. frustrated customers faced long wait times trying to reach optimum's customer service many on hold for over an hour Optimum acknowledged the outage on X formerly Twitter around 9:45 p.m. but couldn't provide an estimated time for resolution social media lit up with complaints as users expressed their dissatisfaction with the prolonged lack of service and communication the inconvenience caused by this outage has left many asking when will Optimum restore service stay tuned for updates as this situation develops make sure to subscribe to our channel for the latest news